Fikra, issued and electronic archiving - public tour Research has shown that nearly 80% of consumers ended their business dealings due to poor customer service, and half of them went to deal with a competitor. Effective communication with customers is difficult, especially when there are thousands of e-mails, paper messages, parcels, brochures, reports, brochures, policies, contracts and more. The messaging management system is critical to all entrepreneurs, business people, government agencies and other parties that need to deal with deadlines, which require the highest level of productivity, as well as an effective control system through growing messaging channels. The system automates and facilitates the movement of incoming and outgoing papers. It provides a central repository that stores data, attached papers and scanned images, and provides a flexible way to transfer papers between employees in the organization.