Did you know that employees spend an average of nearly 30% of their work time searching for information or following complex internal procedures, instead of actually getting their work done? This daily waste not only impacts productive hours, but also directly impacts your company's ability to grow and achieve success. (Cottrill Research, ProProfs KB).

This is often due to the lack of effective communication tools within the organization and weak systems that organize workflow and connect departments. However, the solution is not far off; many companies today are turning to internal applications that facilitate process management, enhance collaboration between teams, and create a more efficient and flexible work environment.

This raises the question that concerns every business owner: Does your company really need an internal application? In this article, we will help you answer this question by exploring the importance of internal applications, why companies resort to them, and the benefits they can provide to enhance operational efficiency.

What is an internal application?
An internal business application is a software program or system designed to meet the internal needs of businesses, whether for project tracking, human resources management, task organization, communication between different departments, or file management.

These applications offer complete control over every detail of your internal operations, tailored to the challenges and problems you face. This is unlike generic applications that offer non-customized solutions.

Does your company need an internal application?
There are some indicators that may indicate the need for an internal application to manage various operations and enhance efficiency and effectiveness. These indicators include:

Manual processes: If your employees spend long hours manually entering data, updating spreadsheets, and sending repetitive reports, this is evidence of a significant waste of time and effort. This can be reduced by having an internal application that can automate manual and repetitive tasks, freeing up time and effort for more important tasks.

Difficulty tracking tasks: Lack of organization and efficient process management makes it difficult to know who is responsible for each task. Project deadlines may be missed, and employees may feel confused due to unclear responsibilities.
Decentralization of Information: Companies deal with a massive amount of data and information daily. The lack of a unified, organized center containing all this data, along with a lack of updating and organization, makes it difficult to track and access it when needed. Furthermore, there are many errors in recording data, and some data is lost due to the lack of a central storage center.
Lack of Effective Communication: The lack of effective communication channels between internal departments leads to delays in the implementation of various tasks and procedures, as well as misunderstandings in clarifying certain matters. This consequently impacts the services provided to customers.
Challenges of Expansion and Growth: As the company grows and the number of employees increases, the lack of an internal application leads to difficulties in executing tasks and managing operations efficiently. This negatively impacts opportunities for growth and success.
Benefits of Internal Business Applications
Improving Productivity and Reducing Waste: Business applications automate routine and manual tasks, saving significant time and effort, helping the team focus on more important and creative tasks. Furthermore, these applications provide speed in executing various tasks that require specific approvals or procedures from other departments, which positively impacts the company's overall performance. Reducing operational costs: Developing an internal application that fits your company's needs may be a significant initial investment, but it can save your company significant amounts of money in the long run. Instead of paying expensive subscriptions for separate tools (for project management, attendance, communication, and file storage), a custom internal application can combine all of these functions, helping reduce human error and improve the performance of various processes.
Solutions that fit your business: Unlike off-the-shelf applications, internal business applications are flexible and customizable to suit each company's needs. With an internal application, you can determine the workflow between departments to suit the nature of the business, customize the types of reports required, and other tasks.
Enhancing employee satisfaction and motivation: Providing tools that help employees perform their tasks quickly and efficiently helps significantly increase employee satisfaction and motivate them to perform tasks more effectively.
Supporting strategic decision-making: One of the challenges facing business owners and managers is the lack of accurate data on the company's workflow and the performance of production and operational processes. However, with an internal application, all information is available in one place, in addition to providing accurate data and real-time reports. This helps provide clear insights into the company's overall performance, identify shortcomings, and enable sound planning to make informed decisions.
Enhancing security: Companies' most important asset is their various data, whether internal or external customer data. Therefore, security and protection factors must be in place to protect it from loss, theft, or damage. This is what internal corporate applications achieve, providing an organized database for quick and timely access. They also enable the ability to define access permissions and provide protection against external attacks.
How do you customize an internal application to suit your needs?
Customizing an internal application to suit your company's needs requires a systematic plan. It begins by understanding and identifying the real challenges facing the company. This plan involves the following factors:

Identifying problems and challenges: Start by identifying the problems the company faces in carrying out daily tasks, such as errors.