The Kingdom of Saudi Arabia is witnessing a major boom in the restaurant sector, especially cloud restaurants, which have now become one of the fastest growing business models in the food sector. This type of restaurant relies on selling through applications and delivery platforms without the need for a dining hall, which reduces operational costs and increases the ability to manage orders with high efficiency. In this article, we will talk about the importance of cloud restaurants, and how smart management solutions can double orders.
What are cloud restaurants and why have they become widespread in Saudi Arabia?
Cloud restaurants “or Cloud Kitchens” are kitchens that operate only through digital orders and delivery through a comprehensive restaurant program, without lounges. This model has become ideal in Saudi Arabia for several reasons, including:
- High demand for delivery applications.
- The growth of online culture after the major digital transformation.
- Lower operating costs compared to traditional restaurants.
- Possibility of rapid expansion across more than one brand in the same kitchen.
But despite the ease of launching this type of cloud restaurant, the competition is very strong, and here cloud restaurants need advanced solutions that help them manage orders, market, analyze, and distribute tasks intelligently.
Challenges facing cloud restaurant owners
Despite the flexibility of this model, many suffer from:
- Loss of requests between different applications
- Delay in preparation
- Poor communication between the kitchen and the cashier
- Difficulty keeping track of inventory
- Lack of accurate reports for daily decisions
These challenges make cloud restaurant management sensitive, because any small error that means a negative rating directly affects the restaurant's ranking in delivery apps.
Why do cloud restaurants rely on technology systems?
The success of a cloud restaurant depends on:
- Speed of receiving requests.
- Prioritize your kitchen.
- Reduce errors in order preparation.
- Connect all applications and payments into one system.
- Ability to analyze data to find out the best products.
A restaurant may lose a lot of orders without a strong restaurant management system, or experience poor reviews, and this directly affects its visibility and ranking in delivery apps.
Fekrait Foundation's software solutions to improve the performance of cloud restaurants
Fekrait Foundation software has provided a complete system specifically designed to support cloud restaurant management, and each solution addresses an important aspect of operation:
1. Unified Order Management System (Order Hub)
Many restaurant owners suffer from multiple delivery platforms, which makes it difficult to collect and track orders. Restaurant management software integrates all orders into one screen, which improves cloud restaurant management and increases response speed, reduces errors, increases order acceptance rates, and enhances the restaurant's appearance in the rankings within applications.
2. Cloud POS System
Fekrait Software Foundation's POS system is fully cloud-based, allowing the owner to follow up on work from anywhere. The system provides accurate inventory management, control of prices and offers, and issuance of detailed reports. With the integration of the best restaurant management software with the kitchen and applications, operating the restaurant becomes easier, and the role of cloud restaurant management becomes clearer and more streamlined.
3. Kitchen Order Display (KDS)
The order display screen is the beating heart of any cloud kitchen. It organizes orders according to time and type, and distributes them to the appropriate preparation stations. This step greatly improves preparation time, and supports cloud restaurant management because it reduces chaos and speeds up kitchen movement, and also helps reduce errors resulting from paper orders or crowding.
4. Complete accounting integration
One of the biggest problems facing restaurant owners is the accumulation of financial transactions and not recording them on a regular basis. Here comes the role of the accounting link provided by Fekrait Software Foundation through the best program for restaurants and cafes, where transactions are recorded automatically, with the management of revenues, expenses, invoices and taxes. This integration gives cloud restaurant management an additional advantage through financial control and dispensing with cumbersome manual work.
5. Delivery Management App
For restaurants with a delivery fleet, a cloud-based restaurant management system provides professional tools: driver tracking, faster route selection, automated order distribution, and live status updates. These tools make cloud-based restaurant management more powerful, as delivery speed is one of the main reasons for high restaurant ratings and increased orders.
6. Multi-branch and brand management system
Many cloud restaurants have expanded today by operating more than one brand within the same kitchen. This is where the branch and brand management system comes in, using a cafe management program. This system helps:
- Run multiple brand names from one kitchen
- Manage different menus for each brand
- Monitor each brand's performance separately
- Distribute resources between brands in a precise manner
7. Customer Management and Subscriptions System (CRM)
Maintaining a customer in a world of intense competition has become more important than obtaining a new customer, and the CRM system from the Fekrait Software Foundation allows:
- Collect customer data and analyze their purchasing behavior
- Send personalized alerts and offers
- Manage loyalty programs and discounts
- Follow up on customer reviews and respond to them in an organized manner
This system increases customer satisfaction and order repeatability, which directly impacts profits.
8. Marketing tools and linking with social media platforms
It is not enough for a restaurant to operate efficiently, it must also be visible to the public. That's why Fekrait Software Foundation provides tools that help restaurants:
- Connect the system with social media platforms such as Instagram and Snap
- Automatically publish offers
- Monitoring the performance of marketing campaigns
- Measuring sources of visits and requests
- Improving restaurant visibility in delivery apps via performance data
9. Intelligent inventory management system
Cloud restaurants often suffer from stockouts or unexpected demand for certain components, so Fekrait Software's inventory management system offers precise solutions, including:
- Track inventory instantly and update quantities automatically
- Alert when materials drop before they run out
- Link inventory with sales and orders at the same moment
- Analyze component consumption and forecast future demand
- Supplier management, invoicing and purchasing orders
These tools prevent waste, ensure constant availability of materials, and significantly increase operating efficiency.
10. Performance Analysis and Artificial Intelligence Reports
No restaurant can be developed without clear data, and this is where an intelligent reporting system comes in via restaurant and cafe accounting software, supported by analysis and artificial intelligence. It provides:
- Daily, weekly and monthly reports on sales and demand
- Analyze the most in-demand and least performing products
- Sales forecasts by time, day and occasion
- Employee, kitchen and delivery performance indicators
- Interactive control panels help you make decisions quickly
These reports enable the restaurant owner to understand the business from every angle, enhancing the accuracy of operating management and future decisions.
Conclusion:
Cloud restaurants in Saudi Arabia need advanced technical solutions to meet the growing demand in a highly competitive market, and Fekrait Software Foundation's restaurant management solutions provide everything a restaurant needs to increase orders, from unifying orders and connecting delivery platforms, through inventory and kitchen management, to reporting, analysis and expansion.
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reference:
1. << Management Accounting>>, businessnewsdaily
2. <<Restaurant Point of Sale>>, globenewswire
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