Restaurants are one of the commercial activities whose work includes many procedures and processes as well as resources including human resources, in addition to dealing with customers whether directly or indirectly.

If you are a restaurant owner looking for ways to develop work within your restaurant to provide the best experience for your customers and to facilitate the workflow tasks for your employees, we recommend that you use a digital restaurant program that includes many software tools that make work easier and more efficient and take your business management to higher levels.

Explanation of the concept of a restaurant program
The restaurant program is a program that contains a number of tools that help automate all workflow tasks within restaurants easily and quickly. From inventory management, sales management, purchasing and financial management, to dealing with customers, whether dealing within the restaurant or transactions related to external orders, with the ability to track the workflow and identify the status of all aspects of the work; to work on solving any problems and developing the various aspects of the work, which contributes to attracting more customers and gaining their trust and loyalty.

Advantages of using a restaurant program
Relying on a restaurant program provides a set of advantages that facilitate the work of restaurants in general, starting from receiving orders from customers, how to manage them, extracting invoices, and delivering orders without the need to rely on paper documents and the time consumed in completing them. These advantages include the following:

The program provides a mobile phone application that helps customers choose their orders, whether they are at the restaurant, at home, or even ordering meals from the car, in addition to the ability to reserve a table at the restaurant through the restaurant program application and specifying the day and time.

Through the restaurant program, you will be able to use a screen in the restaurant kitchen and link it to the cashier screen to automatically record orders that are requested by phone or through the car on the kitchen screen so that the chefs can start preparing meals quickly, with the ability to create alerts in the event of a delay in preparing the order.

The waiter's menu tool, which helps the waiter inside the restaurant to quickly record customer orders and automatically link them to the kitchen to start preparing the order.
The ability to create an electronic menu with an attractive design for customers to use at any time and from anywhere, whether through the application or the website to specify their orders, and the automatic update feature for the prices of different items can be activated when any change is made to the restaurant program.
The restaurant program contains a tracking and alert tool that keeps customers informed of the product preparation line and its status, starting from confirming receipt until completion and delivery to the customer.
Applying points advantages to customers, which enables each customer to collect a number of points each time they order a meal from the restaurant, and when collecting a certain number of points, it is specified on the program, and then customers can exchange those points for a percentage of discounts, in addition to the possibility of exchanging them with anyone else to benefit from them.
Providing different payment methods to meet all the needs of different customers, whether paying in cash, through bank payment cards, or through electronic wallets.
Sending various marketing offers related to the restaurant to your customers through the restaurant program via SMS text messages.
Managing inventory and tracking the quantities of existing items instantly to monitor what is being spent and creating alerts related to the imminent depletion of inventory for any item, which helps to speed up its supply so that the restaurant's work does not stop.
Linking the restaurant program to the financial management to quickly create electronic invoices for customers when making the payment process to facilitate their registration and printing quickly without the need to wait for the customer.
How to use a restaurant program to enhance administrative efficiency
The program contains a number of tools that help you manage the restaurant's work internally professionally and efficiently, for example:

Assigning workflow tasks
Through the restaurant program, you will be able to assign an account to each of your employees and assign their workflow tasks, determine the time of attendance and departure and review them instantly and monitor performance inside the restaurant and kitchen to ensure that healthy methods are followed in preparing meals and adhering to the times of preparing orders without any delay.

Finding marketing solutions
The restaurant relies in its work on marketing goals that aim to promote the restaurant, attract more customers and gain the loyalty of old customers, so through the program you will be able to create attractive marketing offers for customers and send them to them through dedicated codes that are used when registering the order, whether through the phone application or your restaurant's website, all of this process can be created easily due to the integration, linking and automation that the restaurant program enjoys.

Sales Management
By relying on a restaurant program, you will be able to track all transactions related to orders and deliveries and determine the most requested meals to determine the items that must be available continuously and determine the meals that are not always requested or are not requested at all, to know if the problem is related to the preparation recipes or prices to re-present them in a way that suits the interests of customers.

Financial Management
Through a restaurant program, you will be able to facilitate the work of the financial management and link it to the inventory management to facilitate the transactions of purchase orders from suppliers and link with customer order management applications, whether from inside or outside the restaurant, to follow up on the payment processes for each order and compare them with the order itself and link with the various payment systems for customers, in addition to issuing electronic invoices easily in accordance with the value-added tax.

Call Center
In order to be able to increase your sales and organize the process of receiving customer orders, you can add a call center to receive your customers' orders in addition to other methods such as phone applications, and through the call center, you will be able to record your customers' orders and transfer them to the branch closest to the customer's address to reduce the time consumed