Restaurant and café owners are currently resorting to using digital restaurant systems in management in order to improve and develop their administrative efficiency. Professional digital restaurant systems manage all workflow tasks and maintain various documents and data through the cloud servers of these systems, which makes maintaining the security of this data an absolute necessity.

This is due to the importance of this data as it is sensitive data, as it may be customer data, payment information, operating data, and other data related to all aspects of the business.

In this new article on our blog, we will explain to you what data security is in digital restaurant and café systems, what are the types of data, their importance, and how to protect business data through the use of restaurant systems.

What are the types of restaurant system data?
Restaurant systems include different forms and types of data that are handled and kept in the cloud, and the types of this data include the following:

Customer data
This is one of the important data recorded in the restaurant systems database, as it represents information about customers, such as personal data such as phone numbers, addresses, payment data, and their financial data.

This data aims to communicate with customers easily and know their purchasing behavior, which helps in developing marketing strategies related to offers, discounts, etc.

Order data
This data represents orders related to customer requests, and through these requests, the analysis tools in restaurant systems provide reports on the most popular orders, which contributes to improving inventory movement.

Financial data
Financial data is one of the most important data that must be preserved and protected. This data contains all financial transactions related to the restaurant, bank account details, invoices, and various payment channels.

Inventory data
This is the data that shows all the products in the warehouse and their details from classifications, prices, expiration dates, the most popular products, etc. This data is located in the inventory movement database created by restaurant systems.

Employee data
Includes all personal data related to employees, their work data such as salaries, account numbers, and other different data that may differ from one place to another.

Marketing data
This is the data related to all information related to marketing management, which is fully managed through restaurant systems.

This data includes information about marketing campaigns, their reports, marketing strategies developed to be followed, and other important data that are considered among the most important competitive advantages of each restaurant.

What is the importance of data security in digital restaurant systems?
The utmost importance of data security is due to its direct impact on many decisions and procedures followed within restaurants and cafes, including the following:

Enhancing the customer experience
By analyzing various customer data with the analysis tools of restaurant systems, you will be able to know customer behavior, opinions, and expectations of the services provided. From this data, you will be able to create various marketing campaigns, whether related to offers and discounts or other campaigns, in line with their preferences.

In addition to improving the services provided and creating new services to enhance customer satisfaction, gain their trust and loyalty, and attract more new customers.

Improving operational processes
By evaluating the performance of employees in all departments and sections of the restaurant using professional digital restaurant systems, you will be able to identify the obstacles that may cause any delay in the services provided and the development aspects that must be implemented and how to develop employees, which works to improve operational processes and improve production efficiency based on the data responsible for that.

Managing resources more effectively
Through inventory movement data, customer data and their orders and analyzing them in restaurant systems, you will be able to manage restaurant resources more efficiently and effectively based on identifying the most consumed resources to provide them permanently and the least consumed resources to reduce waste due to non-use on an ongoing basis.

How can data security protection be applied in restaurant systems?
There are many methods that can be followed and applied to provide data security protection using restaurant systems, in order to protect them from theft, loss or damage. The most important of these methods are the following:

Data encryption
The encryption process means converting data from a known format to another incomprehensible format that is read using specific methods. This method is followed to protect the security of data related to payment operations and financial data to protect them from being exposed to any electronic attack, in addition to the difficulty of accessing or decrypting them.

Relying on authentication to determine identity
This is another method followed to determine the identity of the user through some controls that are determined as entering a password based on a code that is first sent via a short text message on the mobile phone; This is to verify the identity of the user, which allows ensuring that no unauthorized person has access.

Using installed protection systems
Restaurant systems rely on installing programs to protect against viruses and electronic attacks that can threaten the security of your data, and these programs are among the basics that are used to prevent any attempts to hack these attacks or various viruses, which provides more efficient protection for data security.

Conducting training courses for employees on cybersecurity
Some employees may not realize the danger of accessing some websites or downloading any programs from unlicensed or unreliable sources, and how this can affect data security; therefore, companies must prepare training courses to educate employees about the importance of