Software development projects are complex and expensive endeavors, there is usually a huge investment on the line, And even if the software works beautifully, poor UI design can derail the whole project, It leads to nothing but a loss of time and revenue, while prioritizing ease of use can help reduce misconceptions about the real value of the program. What does it actually mean for software to be user-friendly, and why is it so important?
The Importance of Good Corporate and Institutional Programs
Software engineering is the process of designing, developing and maintaining software systems, good software is that meets the needs of its users, Its intended functions perform reliably, and are easy to maintain, there are many good software characteristics that are generally recognized by software engineers which must be taken into account when developing a software system, these features include functionality, usability, reliability, performance, safety, maintenance, reuse, scalability and testing.
Characteristics of the overall good programme
Good programs have several main characteristics, including:
- The software must meet the requirements and specifications for which it is designed, be user-friendly and provide a positive user experience.
- - Software must operate efficiently and quickly, do away with defects and operate consistently and accurately under different conditions and scenarios, and can handle large amounts of data
- or traffic.
- - The software is easy to change and update, which is well documented, so that it can be understood and modified by other developers, is protected against unauthorized access, and keeps data and functions safe from harmful attacks.
- The software can handle the increased workload, can be easily expanded to meet changing requirements, reused in other projects or applications, and is designed in a way that promotes code reuse.
What makes software easy to use?
Usually, for the software to be user-friendly, it must have a well-designed user interface, the software user interface is what makes it easier to communicate with users, not only this but this guidance must be taken into account to make the software of programming easy to use:
1. Program Clarity
The user's interaction with the software should be clear. The high level of ease of use of the software avoids long training stages on its use. With few clicks, users want to be able to run the software without long instructions and evidence.
Digitization in particular makes more SMEs, using online software easy to use. For example, most cloud software solutions offer a free trial, allowing potential buyers to experience and operate product functionality in a short time, and intuitive software can be used to generate interest at this testing stage.
Good software must adapt flexibly to the user and changing requirements, that is, the easy-to-use solution must constantly evolve, and today, more and more innovative ideas such as machine learning, big data and cloud computing are used to drive automation of operations, thereby facilitating work on the user.
3. Easy to install
This applies to everything from operating systems to browser plugins, to install is considered the first point of contact for users, so it is mainly important that the software installation process is user-friendly in nature, and if the software installation procedure is not user-friendly, the current users of the software will be nervous the second they start using this software again.
Installation procedures should be simpler and properly documented, the moment the installation procedure becomes complicated, users start to opt out of this software and use something easier.
4. Easy to update
As with installation, the software update process should be easy, if updates are complicated, users are likely to skip the process, this often leaves behind a series of bad results, as many updates correct security gaps, memory leaks and other problems.
Software updates should be simple enough to ensure that users continue to benefit from the hard work of software creators, and when users do not update, thus detecting problems, software becomes less reliable and secure.
Users have different desires, requirements and needs, to achieve this, the software must be customizable and expandable, the user must also be able to adapt the app to its needs, the platform must be able to customize for users in order to provide as many individual settings as possible,. This flexibility allows users to respond quickly to changing needs.
6. Provide good support
Even with a high degree of ease of use, there are always questions and problems when using software, since it is necessary to provide good support, help can be provided quickly and easily, today's support can be accessed through multiple channels, including phone calls, emails, conversations, video conferences, meetings, etc., and this leads to a quick and personal solution to the problem.
7. Easy troubleshooting
There is no perfect software, and when something goes wrong with a software, it is important that the end user can contact support and this support can solve the problem, if the software offers nothing in the way of troubleshooting, how will the end user or administrator keep these software running?
8. Adheres to standards
Standards are created for some reason, to facilitate interconnection between software or devices, problems begin to arise when developers do not adhere to the standards, and when users are affected by non-compliance with the standards, they will experience unfriendly trying to get their tools to communicate with the tools that follow the standards.
9. Understand your users
Make user feedback a key part of your software development, user testing, surveys, interviews, customer feedback loops, user data analysis can provide valuable insights into software weaknesses, features to include or not to include, and the overall functionality of your program.
10. Work with your development team
Collaboration is critical in achieving simplicity in software development, as you need to work closely with developers to prioritize development, discuss design decisions and balance the usefulness of new features.
The introduction of new software in the organization aims to increase productivity, increase sales, help managers make faster and better decisions, and to other many benefits. However, no matter how important the new software is, it is completely useless if not easy to use for employees to adopt.